If we have you on the external spam filter, which has its own quarantine, you might want to set Kerio Connect to not move spam to the junk folder. This is how you do it.
- Log into the webmail.
- If you are looking the new webmail interface, go to the top right corner and pull down the menu where your name is and select "old webmail."
- You will now be in the old style webmail. On the left, pull down the Settings menu, select "Settings" and in the next window click the "Spam" tab.
- Uncheck the move spam to Junk Folder box. Close the window.
- Now click the link on the left side that says "Kerio Connect Client" to get back to the new interface.
Messages might still be marked as spam but they will not be moved to your junk folder.